Accommodation direct and the perfect function venue

When you are searching for the perfect place for corporate events and accommodation direct as well as a venue that will truly “stand out”, there are a couple of very important factors to consider. Direct communication telephonically with a member of staff, such as the reservations clerk, can often reveal far more than you might initially suspect and will usually set the tone for what you can expect in terms of quality of venue.


Customer Service


Customer service lies at the heart of hospitality and accommodation. While first impressions do last, when it comes to accommodation direct, conferencing and private functions, everything matters! From making sure that the venue is pristinely maintained, secure and offers the services, amenities, general quality and service that befits the highest industry standards – each and every element is critical to ensure that your stay and, or function leaves you with a lasting impression!




The next thing to consider more carefully when choosing a quality venue is the availability and standard of amenities, especially pertaining to the accommodation. Direct inspection, so to say, is ideal beforehand, if practically possible. Alternatively, pictures of venues can provide a great idea of the available, features, aesthetics and so forth. Also, there is little that can truly take the place of authentic, independent “customer stay reviews” or testimonials. These will expose the good, the bad and the ugly of any venue. Always remain open minded though as there will always be some dissatisfied customers even at the best of facilities.


Unique Luxuries


Although this third important factor is arguably not as vital as the first two, if you’re looking at spoiling your guests or allowing them the opportunity to spoil themselves then it’s not a bad idea to take a close look at the unique “luxuries” that the venue has on offer. From fully equipped spas offering pampering at its best, to mesmerising views, fine dining and delectable cuisine, to excellent proximity to landmarks and star attractions nearby – these certainly do influence the overall experience and quality of one’s stay.


Finding the right venue that suits everyone’s unique tastes can be challenging, but will always pay off as you and your guests will create lasting memories, while gaining an ideal venue for repeat visits and future functions. For efficient service and accommodation direct at one of the finest venues with pristine settings in the Vanderbijlpark area, contact us at the Waterfront Country Lodge and Conference Centre today.


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Waterfront Country Lodge
Valerie Ave Vanderbijlpark, Gauteng 1911
Phone: +2716 987 3434
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